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Planning and
Assessment Services |
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The planning and assessment
services which form part of the Electronic-Mail Solutions's
offering, focuses on establishing ways of managing or
reducing the total cost of ownership (TCO) by means of TCO
assessment and by optimizing the ability of a networked IT
infrastructure to support business processes through a
network assessment.
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- TCO Assessment
- Network Enhancement
- Network Security
Assessment
- Network Asset Discovery
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Integration
and Deployment Services |
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The integration and deployment
services which form part of Electronic-Mail Solutions's
offering, focuses on the implementation of networked IT
infrastructures which leverage the benefits of today's
technologies and offer customers a path to a common
operating environment.
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- Network Migration
- Enterprise Messaging
- Provision of Secure
Intranet and Extranet Infrastructures
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Management and
Maintenance Services |
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Electronic-Mail Solutions
provides a comprehensive range of support and management
services that seek to ensure that customers' networked IT
environments operate effectively. These services that are
typically the cornerstone of Electronic-Mail Solutions's
services offerings in the sense that, based on the
relationship developed with customers through providing
these services, Electronic-Mail Solutions then becomes well
positioned to facilitate migration to a common operating
environment.
Constantly measuring and monitoring Service Level Agreements
(SLAs) often further strengthen Electronic-Mail Solutions's
relationships with customers. These relationships also help
Electronic-Mail Solutions improve the quality of its
services delivered to particular customers through a deeper
understanding of their business goals.
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Network Management
Services |
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Electronic-Mail Solutions's
network management services aim to ensure that sufficient
resources are deployed to optimise the performance of
customer networks. These services can be provided
either on-site or from a remote location using one of
Electronic-Mail Solutions's Service Centers and may also
involve the transfer or management of customer's personnel.
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Install/Refresh Services |
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Desktop and systems management
includes technology refresh services which are designed to
ensure that customers use the latest and most appropriate
technology to meet business requirements.
Electronic-Mail Solutions's Install/Refresh services is
targeted at corporate environments where technical support
is scarce. Electronic-Mail Solutions offers to install new
equipment, de-install old equipment, removing dust, transfer
data, and familiarize the customer with its new hardware. It
also offers to orient customers on basic operations within
Windows Operating Systems and Windows Application Software.
This service is offered on workstations, desktops and
portables, and network devices. |
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- PC Installation and Test
- De-installation and
Packaging old PC's
- Cleaning
- Hardware orientation
- Desktop and Application
Software orientation
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Multivendor Support
Services |
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Electronic-Mail Solutions's
multivendor support offerings are centered around break/fix
support. Data relating to break/fix support can be
integrated to help desk and asset databases to enhance other
services offerings such as asset management, help desk
support and network management. It has the ability to
deliver break/fix support services for a wide variety of
different technologies. It also provides warranty services
on behalf of many hardware vendors.
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- Software support and
maintenance
- Hardware support and
maintenance
- Warranty Services
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Networked Technology Financial Services Solutions |
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Customer-facing industries are
challenged with increasing demands to remain competitive.
They need business solutions that enable them to respond to
customers growing demands for services, and they need to
provide those services when and where they are required.
To achieve this, they need control over their networked
computing environment and need to harness the power of
electronic distribution channels such as the Internet to
communicate with their customers one-to-one.
Electronic-Mail Solutions supports the need for advanced
solutions and diverse services. Count on us to deliver
solutions that bring you closer and closer to your
customers.
We design the networked computing infrastructure. We install
it - and work diligently - to satisfy the most important
customer of all - YOURS!
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Business Consulting
Services |
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Design, Installation, Deployment
and Integration, Maintenance, Technical Support, License
Microsoft Products, Sale of Computer Hardware and Software, Internet
Services, etc..
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